Cancellation and Change Order Info

9-Hour Order Cancellation Policy

If you need to cancel your order for a full refund, please submit a ticket here within 9 hours of your purchase. After this 9-hour window, we regret that we may not be able to accommodate your request as your order may have entered the processing phase.

If your request qualifies for a refund, it will be issued within 1 to 2 business days, depending on your card issuer's procedures and policies.

9-Hour Order Adjustment Policy

If you notice an error in your order, please submit a ticket here within 9 hours of your purchase to request a change.

If you realize that the shipping address is incorrect after your item has been shipped, please follow these steps:

1. Track your order using the provided tracking link.
2. Once your tracking number is active or your package arrives at the local Post Office, contact them directly to request an address change.