9-Hour Order Cancellation Policy
If you need to cancel your order for a full refund, please submit a ticket here within 9 hours of your purchase. After this 9-hour window, we regret that we may not be able to accommodate your request as your order may have entered the processing phase.
If your request qualifies for a refund, it will be issued within 1 to 2 business days, depending on your card issuer's procedures and policies.
9-Hour Order Adjustment Policy
If you notice an error in your order, please submit a ticket here within 9 hours of your purchase to request a change.
If you realize that the shipping address is incorrect after your item has been shipped, please follow these steps:
- Track your order using the provided tracking link.
- Once your tracking number is active or your package arrives at the local Post Office, contact them directly to request an address change.
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